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Contact

Contact us if you have a question or inquiry about Sturmey Archer products or check the FAQ.

Sturmey Archer is based in Taiwan, The Netherlands, America and distributes all over the world.

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Our offices

Taiwan

No.51, Haishan Central Street
Luzhu District
Taoyuan City
33856 Taiwan

Europe

Energieweg 111
3641 RT Mijdrecht
The Netherlands

America

952 School Street #321
94559-2824 Napa CA
USA

FAQ

The hubs have a two-year warranty. There is no warranty for commercial use, with the exception of the X4K and X3K. In the event of a defect, always contact the company where you purchased the product. They will submit the claim to Sturmey-Archer, and Sturmey-Archer will assess the claim.

You can find the assembly instructions on the website, either with the product in question or on the download site. You can find them at the bottom of the page.